Q. When will my order be shipped? A. Our products are made to order. We typically ship within 7 to 21 days after your order is confirmed.
Q. Can I cancel my order after it's placed? A. Since products are made to order, we do not accept cancellations or changes after an order has been confirmed. Please carefully review your order before purchasing.
Q. Can I return or exchange an item? A. We do not accept returns or exchanges due to customer convenience, except in cases where the product is defective. If there is a problem with the product, please contact us within 7 days of receiving it.
Q. Can I exchange for a different size? A. As products are made to order, we generally do not accept size exchanges. Please check the size before placing your order.
Q. What payment methods do you accept? A. We accept credit cards, Shop Pay, Apple Pay, and Google Pay.
Q. Can I wear your products if I have a metal allergy? A. The materials used are listed on the product page. If you have a metal allergy, please check the materials before purchasing.
Q. Is gift wrapping available? A. Products are delivered in brand packaging and can be used as gifts.
Q. Do you ship internationally? A. Yes, we ship worldwide.
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